Contact Letterbox Auctions
Talk to the auction team.
Thinking of selling, interested in a property, or need help with your account? Send us your question below.
Response priorities
How we route auction enquiries
Seller filesProperty submissions, document readiness and auction-manager review.
Bidder readinessRegistration, verification, legal-pack acknowledgement and bidding access.
Live auctionsLot status, guide price context, reserve status and fair close protection.
Post-auctionWinner confirmation, receipt status, memorandum issue and completion handover.
Useful next steps
Ready to sell?Open seller route
Want to bid?Start buyer checks
Review live lotsBrowse auctions
Need process help?How it works
Important note
Letterbox can explain auction process, lot status, document routes and account next steps. Buyers and sellers should take their own legal, mortgage, tax and survey advice before making transaction decisions; Letterbox does not replace an instructed solicitor, surveyor or regulated financial adviser.
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Seller auction enquiryValuation route, reserve discussion, document readiness and free seller listing steps.
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Buyer bidding supportAccount checks, legal-pack access, bid readiness, alerts and winner next steps.
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Legal pack questionsDocument availability, special conditions, solicitor handover and completion timetable.
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Completion file supportPayment receipt, memorandum progress, seller solicitor details and post-auction next steps.