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Auction Rules

Operational rules for online bidding, countdowns, fair-bidding extensions, reserve indicators, bid audit records and winner confirmation.

Last updated: June 2026Registered bidders and sellers.
Public compliance notice

Compliance-led transparency

This notice explains Letterbox responsibilities without adding unnecessary complexity to public marketing pages.

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Auction CountdownAnti-Sniping ExtensionReserve IndicatorsBid Audit TrailTechnical Issues
01

Auction Countdown

Each lot displays its scheduled close time. Times shown in the online auction service should be treated as authoritative unless a documented technical or operational issue requires a fair adjustment.

02

Anti-Sniping Extension

Where a bid is placed close to the scheduled end time, the auction may extend automatically so verified bidders have a fair opportunity to respond.

03

Reserve Indicators

Reserve status may be shown as met or not met without exposing the confidential reserve price. A sale is not confirmed unless the relevant auction and legal requirements are satisfied.

04

Bid Audit Trail

Bids, bidder eligibility checks, timestamps, legal-pack acknowledgements and winner confirmation events may be retained for audit, dispute and compliance purposes.

05

Technical Issues

If a material service issue affects bidding fairness, the auction team may pause, extend, restart or otherwise manage the auction in a documented and proportionate manner.

Independent advice

Property auction documents should be reviewed with appropriately qualified legal, financial, tax and surveying advisers before any binding decision is made.

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Registered in England & Wales. Company number 17269053.