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Seller Information

Seller obligations for valuation, authority evidence, property information, media, legal-pack preparation, reserve approval and completion handover.

Last updated: June 2026Sellers, authorised representatives, agents and seller solicitors.
Public compliance notice

Compliance-led transparency

This notice explains Letterbox responsibilities without adding unnecessary complexity to public marketing pages.

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Property SubmissionAuthority to SellMedia and Marketing ApprovalReserve and Launch ApprovalAfter Auction Handover
01

Property Submission

Sellers should provide accurate property information, tenure details, known defects, access arrangements, occupier status, guide-price expectations and solicitor contact details before auction review begins.

02

Authority to Sell

We may request ownership, authority, company, probate, power-of-attorney or representative evidence before a property can be prepared for auction.

03

Media and Marketing Approval

Photographs, EPC, floorplans and property particulars are reviewed before launch. Sellers must not approve marketing copy that they know to be inaccurate or misleading.

04

Reserve and Launch Approval

Reserve strategy, guide price, legal-pack status and auction timetable are reviewed before go-live. A lot may remain pending where required documents or approvals are incomplete.

05

After Auction Handover

Following a successful auction, sellers should keep solicitor details current, respond promptly to information requests and support the completion timetable stated in the legal pack.

Independent advice

Property auction documents should be reviewed with appropriately qualified legal, financial, tax and surveying advisers before any binding decision is made.

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